Return & Refund Policy

At Sassy Sip, your satisfaction means everything to us. If you receive a damaged, defective, or incorrect product, we’re here to make it right.

We accept returns within 7 days of delivery, provided the item is unused and in its original packaging. Please note that returns and refunds are only applicable for defective or wrongly delivered items.

To request a return or exchange, kindly email us at sassiysips10@gmail.com with clear photos of the issue. Once your request is approved, the refund will be processed to your original payment method within 5–7 working days.